Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

ICTTEN305 Mapping and Delivery Guide
Refurbish customer premises equipment

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency ICTTEN305 - Refurbish customer premises equipment
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to renovate, repair and test recovered customer equipment for reinstallation.It applies to individuals who are technically adept and may work on all types of customer premises’ equipment (CPE), including telephony, data, video, digital broadcasting and computer networks, including local area networks (LAN) and multimedia in domestic, commercial or industrial installations.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances should be typical of those experienced in the telecommunications networks engineering field of work and include access to:

systems and equipment to refurbish

test equipment and tools for refurbishment currently used in industry

manufacturer’s specifications.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Process recovered equipment
  • Conduct a visual inspection of external condition of the customer equipment, and assess for refurbishment
  • Conduct functional tests on equipment to determine suitability for repair
  • Liaise with customers to ensure equipment condition and repairs are understood and accepted
  • Salvage, label and store functional equipment for use as spare parts
  • Label and scrap non-functional equipment and parts according to company procedures
       
Element: Renovate and repair equipment
  • Clean and renovate equipment housing to acceptable standard for reuse
  • Conduct full functional and operational tests on equipment circuit boards for suitability for reuse
  • Repair and rectify faulty equipment circuit boards for reuse
  • Reassemble equipment circuit boards into renovated housings, and relabel accordingly
  • Reload new compatible software according to manufacturer’s specifications
  • Conduct a final acceptance test on refurbished equipment according to manufacturer’s specifications, and record test results
       
Element: Package refurbished product and complete documentation
  • Prepare and place new labels on equipment and parts before using protective wrapping
  • Seal and label packaging with documentation according to specification
  • Store and assemble completed packages for distribution according to company requirements
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Process recovered equipment

1.1 Conduct a visual inspection of external condition of the customer equipment, and assess for refurbishment

1.2 Conduct functional tests on equipment to determine suitability for repair

1.3 Liaise with customers to ensure equipment condition and repairs are understood and accepted

1.4 Salvage, label and store functional equipment for use as spare parts

1.5 Label and scrap non-functional equipment and parts according to company procedures

2. Renovate and repair equipment

2.1 Clean and renovate equipment housing to acceptable standard for reuse

2.2 Conduct full functional and operational tests on equipment circuit boards for suitability for reuse

2.3 Repair and rectify faulty equipment circuit boards for reuse

2.4 Reassemble equipment circuit boards into renovated housings, and relabel accordingly

2.5 Reload new compatible software according to manufacturer’s specifications

2.6 Conduct a final acceptance test on refurbished equipment according to manufacturer’s specifications, and record test results

3. Package refurbished product and complete documentation

3.1 Prepare and place new labels on equipment and parts before using protective wrapping

3.2 Seal and label packaging with documentation according to specification

3.3 Store and assemble completed packages for distribution according to company requirements

Evidence of ability to:

discuss the repair and refurbishment options with customer

process recovered equipment

renovate and repair equipment

package refurbished product.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

describe features and operating requirements of test equipment

outline legislation, codes of practice and other formal agreements that impact the work activity

summarise manufacturer’s requirements for safe operation of equipment

identify and describe operation of test equipment and the results they provide

provide a summary of customer premises’ equipment

outline specific work health and safety (WHS) requirements relating to the activity and site conditions

describe test methods and performance requirements

outline typical issues and challenges that occur on site.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Process recovered equipment

1.1 Conduct a visual inspection of external condition of the customer equipment, and assess for refurbishment

1.2 Conduct functional tests on equipment to determine suitability for repair

1.3 Liaise with customers to ensure equipment condition and repairs are understood and accepted

1.4 Salvage, label and store functional equipment for use as spare parts

1.5 Label and scrap non-functional equipment and parts according to company procedures

2. Renovate and repair equipment

2.1 Clean and renovate equipment housing to acceptable standard for reuse

2.2 Conduct full functional and operational tests on equipment circuit boards for suitability for reuse

2.3 Repair and rectify faulty equipment circuit boards for reuse

2.4 Reassemble equipment circuit boards into renovated housings, and relabel accordingly

2.5 Reload new compatible software according to manufacturer’s specifications

2.6 Conduct a final acceptance test on refurbished equipment according to manufacturer’s specifications, and record test results

3. Package refurbished product and complete documentation

3.1 Prepare and place new labels on equipment and parts before using protective wrapping

3.2 Seal and label packaging with documentation according to specification

3.3 Store and assemble completed packages for distribution according to company requirements

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Conduct a visual inspection of external condition of the customer equipment, and assess for refurbishment 
Conduct functional tests on equipment to determine suitability for repair 
Liaise with customers to ensure equipment condition and repairs are understood and accepted 
Salvage, label and store functional equipment for use as spare parts 
Label and scrap non-functional equipment and parts according to company procedures 
Clean and renovate equipment housing to acceptable standard for reuse 
Conduct full functional and operational tests on equipment circuit boards for suitability for reuse 
Repair and rectify faulty equipment circuit boards for reuse 
Reassemble equipment circuit boards into renovated housings, and relabel accordingly 
Reload new compatible software according to manufacturer’s specifications 
Conduct a final acceptance test on refurbished equipment according to manufacturer’s specifications, and record test results 
Prepare and place new labels on equipment and parts before using protective wrapping 
Seal and label packaging with documentation according to specification 
Store and assemble completed packages for distribution according to company requirements 

Forms

Assessment Cover Sheet

ICTTEN305 - Refurbish customer premises equipment
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

ICTTEN305 - Refurbish customer premises equipment

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: